The Coronavirus Support Helpline is a confidential Helpline for Jamati members.

The UK Ismaili National Council has created the Coronavirus Support Team (CST).

Contact information is as follows:

UNITED KINGDOM - 9am to 9pm GMT

UK and Ireland: 020 8191 0911

Italy: +39 02 3601 9565

[email protected].

LOCAL COUNCIL GERMANY - 9am to 10pm CEST

Germany: 0 69 222 214 075

Austria: 0720 02 2905

Poland: 0223 07 2966

[email protected]

LOCAL COUNCIL SWEDEN - 9am to 10pm CEST

Sweden: 0850 63 8600

Netherlands:  085 064 4015

Denmark: 078 77 5052

Finland: 09 4272 3435

Norway: 800 25 142

[email protected]

They provide advice and support to members of the Jamat and their extended family members, such as for those who:

• Live on their own

• Have a health condition or a disability

• Fall into a Covid-19 high risk group

• Are a single parent family

• Live in a care home

• Find it difficult to grocery shop

• Have questions about self-isolation or social distancing

• Feel anxious or worried about finances

• Need practical advice about the impacts of coronavirus

If you need any help or advice, please contact your local CST team by telephone or email. We are here to help.

You can call to seek guidance on issues regarding the current climate, and for advice on economic, education, financial, health and social matters.

Please note this helpline cannot give professional medical advice but Jamati members may be connected with medical professionals within the Aga Khan Health Board.

Calls are confidential and some details will be shared with relevant teams and institutions within the Jamat to provide the support requested. When you call we will use IIUK as the primary source of data and it is important that you keep your IIUK data and profile up to date.