What does it mean to live within the ethics of Islam? How does this apply to those in conflict? On the last day of Mediation Week, we explore how the ethics of Islam underpin the work of the CAB system how CAB mediators help to create an ethical culture of mediation.

Effective listening can be powerful. It demonstrates empathy, understanding, compassion, and most importantly, it shows care for what someone is saying. Active listening is not only a vital skill to help manage conflict, it can also help to improve our day-to-day interactions. On day five of Mediation Week, we explore the power of effective listening and the role of empathy in mediation.

We often hear of the need to employ best practice in our daily lives, not least when serving the community. On day four of Mediation Week, we learn about the type of training that Conciliation and Arbitration Board (CAB) members receive, and how CABs use best practice in their training to assist parties with resolving disputes.

Mediation provides an ideal environment for an honest dialogue that can lead to apology and forgiveness.

Mediation Week is recognised in countries around the world every October to highlight the value of Alternative Dispute Resolution (ADR) as a constructive and cost-effective alternative to litigation. This year, the Ismaili International Conciliation and Arbitration Board (ICAB) have prepared a series of six videos that provide information about mediation and the CAB system, as well as other areas of mediation and conflict management. 

Confidentiality is the foundation of the mediation process. But, what does it mean, and what information is considered to be confidential? On day three of Mediation Week, we learn about the role of confidentiality and why it is important to the mediation process.

The CAB system goes beyond just resolving disputes, and focuses in a broader sense on restoring harmony and unity in relationships.

Have you considered mediation? Mediation is a voluntary and confidential process in which a neutral third-party assists disputing parties to reach their own settlement. On day two of Mediation Week, we learn about mediation and how it can help to resolve a dispute in a peaceful and cost-effective manner.

Mediation provides an ideal environment for an honest dialogue that can lead to apology and forgiveness.

Mediation Week is recognised in countries around the world every October to highlight the value of Alternative Dispute Resolution (ADR) as a constructive and cost-effective alternative to litigation. This year, the Ismaili International Conciliation and Arbitration Board (ICAB) have prepared a series of videos that provide information about mediation and the CAB system, as well as other areas of mediation and conflict management. On day one of Mediation Week, we learn about the CAB system and its role in helping to improve the quality of life of members of the Jamat and beyond. 

Teaching children to deal with disputes from a young age, can equip them to deal with conflict in a positive and respectful manner later in life.

Events that occur in childhood can shape how individuals deal with situations throughout their lives. On the final day of Mediation Week, we explore why it is important for children and young adults to develop peace-keeping skills, in order to grow into empathetic and ethical leaders of the future.

Mediation provides an ideal environment for an honest dialogue that can lead to apology and forgiveness.

At its essence, forgiveness provides an opportunity to create a new story. While it does not negate accountability, it can in fact empower individuals. On day five of Mediation Week, we learn about apology and forgiveness in conflict resolution.

The CAB system goes beyond just resolving disputes, and focuses in a broader sense on restoring harmony and unity in relationships.

As a faith community, we are guided by ethical principles that bind us together regardless of our different cultures, experiences, and expectations. These include compassion, kindness, integrity, dignity, and honesty. On day four of Mediation Week, we explore how these principles can apply in restoring peace in our relationships.

Our unconscious biases can, and regularly do, conflict with our conscious opinions.

Do you ever wonder why we think it’s important to make a good first impression? Or why we are drawn to like-minded people? The answer lies in the role of unconscious bias and how quickly we make judgments about each other. On day three of Mediation Week, we find out how to recognise and counter hidden biases.

The National Conciliation and Arbitration Board for the United Kingdom invites the Jamat to celebrate Conflict Resolution Day 2018 by attending an evening discussion on the "Tradition of Mediation in Islam".

By allowing people to tell their story and listening to them properly, we validate them and their life experiences.

How many times have you looked at a family member or a colleague, and wondered whether they are really listening or have really understood what you just said? On day two of Mediation Week, we learn about listening to acknowledge and better understand one another.

In recent years, the approach to conflict resolution has shifted from a traditional “facilitative” approach to a more “transformative” approach, which focuses on empowering disputants to interact with one another by better understanding and recognising each other’s needs and interests.

Mediation Week is recognised in countries around the world every October to highlight the value of Alternative Dispute Resolution (ADR) as a constructive and cost-effective alternative to litigation. To mark the occasion, the Aga Khan International Conciliation and Arbitration Board (ICAB) have prepared a series of articles to share their insights. On day one, we look at the ethical underpinnings and best practice in the field of mediation and dispute resolution.

The Aga Khan Conciliation and Arbitration Board for the Democratic Republic of Congo ("NCAB DRC") is comprised of 7 volunteer mediators.

The Aga Khan Conciliation and Arbitration Board for Afghanistan ("NCAB Afghanistan") is comprised of 13 volunteer mediators.

The Aga Khan Conciliation and Arbitration Board for United States of America Engages with Fellow Peacemakers During Restoring Community Day at Ismaili Jamatkhana Plano.

The Aga Khan Conciliation and Arbitration Board for UAE ("NCAB UAE"), based in Dubai, is comprised of 5 volunteer mediators.

CAB USA partners with other dispute resolution organizations in the U.S to celebrate a series of Mediators' Forums in Georgia, Illinois, and Texas to share techniques and best practices in mediation.